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| Referal agencies and advice |
Outreach
1 New Street, St Judes, Bristol, BS2 9DX |
0117 955 6745 |
Outreach work with rough sleepers in central Bristol. They can make referrals to hostels and the Night Centre. Outreach will only offer advice on housing and finding support for mental or physical health problems, drug or alcohol addicitons or financial issues. Call to find out about drop ins or to make an appointment, outreach will accept reverse charges from payphones. |
Shelter
Bristol Housing Aid Centre, First Floor, Kenham House, Wilder Street, Bristol, BS2 8PD |
0117 9241500
Website |
Free advice on housing related issues.
Contact by telephone Monday 9.30am-12.30, Thursday 1.30-4.30
Drop-in Tuesday 10am-1pm, Friday 10am-1pm. |
The Hub
13-17 Cumberland Street, St Pauls, Bristol, BS2 8NL |
0117 9141188 |
The Hub provide housing advice and can provide referrals to other agencies.
Opening Hours are:
Mon 10.00am to 4pm
Tue 10.00am to 4pm
Wed 12 noon - 4pm
Thu 10.00am to 4pm
Fri 10.00am to 4pm |
| Emergency Accommodation |
Nightstop
78 Belmont Road St. Andrews Bristol BS6 5AT |
0117 3735736
Fax: 0117 373 5706
Email:swbhp@mail.nch.org.uk
Website |
Provides safe emergency accommodation for homeless young people aged 16-25 exclusively in the homes of approved volunteers until appropriate permanent housing is secured |
Dean Crescent Hostel
11 Dean Crescent, Bedminster, Bristol, BS3 1AG |
0117 9872055
Email:tracey.tudor@novas.org
Website |
This hostel is for single women 16+ and has 24 hour cover. Pets allowed but no male visitors. Local connection required unless domestic violence. Self referrals accepted. |
Jamaica Street Hostel
1 Jamaica Street Stokes Croft BS2 8JR |
0117 924 6415 |
24 hr; dogs allowed; Referrals normally via Assertive Outreach Team
or the Hub. Staffed 24 Hrs. Service charge £6.21 per week |
Julian Trust Night Shelter
Little Bishop St, St Pauls, Bristol, BS2 9JF |
0117 924 4604
Email:helpdesk@juliantrust.org.uk
Website |
Open from 9.30pm Mon to Wed and Fri to Sat. No pets, free hot meal.
15 bed spaces available on a first come, first served basis. Showers available. |
Redwood House
1 Wade Street, St Judes, Bristol |
0117 907 1100 |
Open 24 Hrs for Men/Women and Couples. Agency referrals only, occasional self referral after 9pm and weekends. |
Stonebridge Park
27a Stonebridge Park, Fishponds, Bristol BS5 6RP |
0117 951 7763
Email:eileen.francis@novas.org
Website |
Open 24 hrs, pets welcome (only 2 in hostel at a time). For single homeless people with multiple needs. Referrals only. |
The Well
PO Box 2163, Bristol BS99 7PS |
0117 954 0252 |
Supported housing for vulnerable women leaving the sex industry. Women need to be 2 days clean from street drugs but will accept women on substitute prescribing. Normally agency referrals. |
Logos House
1 Wade Street, St Judes, Bristol, BS2 9DS |
0117 955 2821
Website |
24 hour hostel for Men and Women 18+. No pets. Food available from hostel canteen. Also direct access to the addiction unit. |
| Supported and General Needs Accommodation |
Places for People
1 - 3 Surrey Street, St Pauls, Bristol BS2 8PS |
0117 970 4100
Website |
Agency referrals only, minimum stay 6 months. |
Ron Jones House
20-30 Jamaica Street, Stokes Croft, Bristol, BS2 8JW |
0117 942 5500 |
Key deposit required for this hostel. It is a low support unit with no disabled access. |
GFS Platform
Townsend House, Pump Lane, Bristol, BS1 6NW |
0117 927 3844 |
Female only |
Bristol Foyer
2a Victoria St, Bristol, BS1 6DT |
0117 317 7600
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Self Help HA
118 Grosvenor Road, St Pauls, Bristol BS2 8YA |
0117 955 3446
Website |
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Priority Youth Housing
63 Bedminster Parade, Bedminster, Bristol |
0117 953 0404
Email: priority@priorityyouth.co.uk
Website |
Priority provide housing and support aswell as advice for young people aged 16-25. They are open Monday to Friday from 9am - 5pm. |
Bristol Missing Link
5 Queen Square, Bristol, BS1 4JQ |
0117 925 1811 Email: enquiries@missinglinkhousing.co.uk
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Missing Link provide permanent and temporary accommodation for single women with mental health needs who are looking for support. |
Bristol Youth Housing Co-op
Dings House, Oxford Street, Bristol BS2 0QU |
0117 941 1465
Email: giliant@plumridges.freeserve.co.uk |
The co-op provide affordable accomodation for young, single people on low incomes and in housing need. It is a general needs housing association. Tenants must aged 18-30 and not have any dependants. Accomodation is in one seven bed shared house in St Phillips, Bristol which is owned by Solon South West Housing Association. Tenants are expected to take responsibility for management of their housing by means of monthly Ordinary General Meetings. There is a co-op support worker to help and to provide guidance in this. |
Second Step Housing
9 Brunswick Square, Bristol, BS2 0QU |
0117 909 6630
Email:admin@second-step.co.uk
Website |
SecondStep provide housing and support services for people with mental health and other related support needs across Bristol, North Somerset and South Gloucestershire. |
Stonham Housing Association
97 Gloucester Road, Bristol |
0117 942 7260
Website |
Stonham provide supported shared housing for men and women aged 18+. |
Urban Associate Housing
27 West Street, St Phillips, Bristol BS2 0DF |
0117 955 5026
Email:eileen.francis@novas.org
Website |
Provides shared housing in Easton form Men and Women aged 25+ |
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Support and Advice |
Avon & Bristol Law Centre
2 Moon Street,
Stokes Croft,
Bristol BS2 8QE |
0117 9248662 |
Provides a free and confidential legal & advocacy service. |
| Bristol BASE (Barnados Against Sexual Exploitation) |
0117 934 9726 |
BASE provide support for young people under 18 who being sexually exploited or are at risk of exploitation.
This includes abuse through prostitution. |
Bristol Citizens Advice Bureau
12 Broad Street, Bristol, BS21 2HL
|
0870 1212134
Website |
Free independent advice on various issues |
Connexions West of England
4 Colston Avenue, Bristol, BS1 4ST
|
0117 935 1260
Website |
Advice for young people aged 13-19 years on various issues including health, training, careers, housing, bullying, sex, drugs and education |
Fairbridge West
22 Stokes Croft
Bristol BS1 3PR
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Tel: 0117 942 5362
Fax: 0117 924 4878
E-mail: west@fairbridge.org.uk
Website |
Based in 15 of the most disadvantaged urban areas in the country, Fairbridge supports 13-25 year olds who are not in education, employment or training or who have been identified as being at risk of dropping out. |
Off the Record
2 Horfield Road, St Michaels Hill, Bristol, BS2 8EA
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0808 808 9120
Website |
Call in or phone for advice and support.
Helpline times: 9:30am - 8:00pm Mon/Tue/Wed.
Drop-in times: 11:30am - 5.00pm Mon/Tue/Wed. |
Young Bristol
113 Parsons Street, Bedminster, Bristol, BS3 5QH
YOU Shop, 32 Bond Street, Broadmead, Bristol |
0117 953 7921
0117 9071010
Website |
Young Bristol work with a range of agencies in Bristol to offer
opportunities for young people to develop their skills,
achieve goals and build confidence. Young Bristol works with young people
through local youth clubs and projects and activities designed for and with young people. |
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Next Link Domestic Abuse Services
5 Queen Square, Bristol BS1 4JQ |
0117 925 0680 |
Next Link offer advice, support and safe housing for women and their families suffering domestic abuse.
They also offer an outreach service for women who live with domestic abuse. |
Bristol Crisis Service for Women
PO Box 654, Bristol, BS99 1XH |
0117 9251119
Website
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This service offers support to women in emotional distress. In particular
to women who self injure.
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Womankind
Bristol Women’s Therapy Centre
3rd Floor, Brunswick Court
Brunswick Square
Bristol BS2 8PE
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0845 4582914
Website |
Helpline open from 10 - 12 Monday to Friday and also from 1pm - 3pm Tuesday and Wednesday and 8pm - 10pm Monday and Tuesday.
Womankind provide support around any issue causes distress to women, including:
- Depression
- Acute crises
- Eating disorders
- Anxiety
- Relationship difficulties
- Enduring problems arising from past physical, emotional and sexual abuse
- Domestic abuse
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Organisations for Refugees |
Refugee Action
9 Hide Market, West Street, Bristol, BS2 0BH |
0117 989 2100
Website |
Advice and advocacy for asylum seekers.
Opening times:
Monday (drop-in) - 10am to 12.30pm and 2pm to 3.30pm
Tuesday (drop-in) - 10am to 12.30pm. Appointments only in the afternoon.
Wednesday - closed to direct callers
Thursday (drop-in) - 10am to 12.30pm and 2pm to 3.30pm
Friday (drop-in) - 11am to 12.30pm
An interpreter will be provided if you need one. |
Information Centre about Asylum and Refugees (ICAR)
School of Social Sciences
City University
Northampton Square
London
EC1V 0HB |
020 7040 4596
Website |
National information centre about asylum and refugees in the UK |
Health for Asylum Seekers and Refugees Portal
|
0778 9006724
Email:Pauline.Lane@nhs.net
Website |
This website gives information, tools and articles on health issues aimed at asylum seekers and refugees. |
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Bristol East BO
Lodge House,
Fishponds Rd,
Bristol
BS16 3HZ
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Bristol Quayside BO
Eagle House,
St Stepehns Street,
Bristol
BS1 1EN
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Bedminster Job Centre
17-19 Kent Street,
Bedminster,
Bristol
BS3 3NW
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0117 991 3333 |
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Bishopsworth Job Centre
59 Whitchurch Lane,
Bishopsworth,
Bristol
BS13 7TE
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0117 991 3800 |
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Broadweir Job Centre
7-11 Broadweir
Bristol
BS1 3AZ
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0117 991 3000 |
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Easton Job Centre
442 - 450 Stapleton Road,
Eastville,
Bristol
BS5 6NR
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0117 991 3910 |
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Filton Job Centre
Church House,
Church Road,
Filton,
Bristol
BS34 7BD
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0117 991 3600 |
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Kingswood Job Centre
382 - 386 Two Mile Hill Road,
Kingswood,
Bristol
BS15 1BZ
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0117 991 3200 |
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Knowle Job Centre
Unit 31 Broadwalk Shopping Centre,
Bristol
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0117 991 3400 |
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Bristol Nelson Street Jobcentre
22 Nelson Street,
Bristol
BS1 2LD
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0117 9913000 |
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Shirehampton Job Centre
31 - 32 High Street,
Shirehampton,
Bristol
BS110DX
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0117 948 4949 |
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Westbury-on-Trym Job Centre
Meachin Court
Church Road,
Westbury-On-Trym
Bristol
BS9 3EF
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General Health |
NHS Direct |
0845 4647
Website |
24/7 helpline giving free advice and information on health issues. |
NHS Walk in Centre
Bristol Royal Infirmary, Queens Building, Marlborough Street, Bristol, Avon, BS2 8HW
|
0117 928 4289 |
Open Monday to Saturday from 8.00am to 8.00pm. Sundays and Bank Holidays open from 10am to 6pm |
Dental Access Centre
33 Broad Street, Bristol BS1 2EZ |
0117 906 9612 |
NHS dentists for patients not currently registered. Ring to arrange an appointment. |
Dental Hospital
Lower Maudlin Street, Bristol, BS1 2LY |
0117 9284383 |
Emergency dental care. |
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Family Planning and Emergency Contraception |
Advice on contraception, free condoms, pregnancy testing. |
Central Hill Health Clinic, Tower Hill |
0117 9276781 |
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Pregnancy Advisory Clinic, Tower Hill |
0117 9276362 |
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Brook Advisory Service,
1 Unity Street |
0117 929 0090 |
For under 25s only |
The Milne Centre
BRI, Lower Maudlin Street, Bristol |
0117 928 2580 |
Testing and treatment for sexually transmitted diseases including HIV/AIDS |
Terrence Higgins Trust
8-10 West Street, Old Market, Bristol, BS2 8PE |
0845 1221 200 (helpline)
0117 9551000
Website |
THT provide a support service for anyone living with HIV or concerned about infection. The helpline is open from 10am - 10pm weekdays and 12-6pm on weekends. |
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ACAD
15 Lower Park Row, Bristol, BS1 5BN |
0117 9293028
Website |
ACAD work with people who are concerned about their own or someone else's drug or alcohol abuse. Opening hours are Monday - Thursday 9.30am - 5pm
Friday 9am - 4.00pm |
Bristol Drugs Project
11 Brunswick Square |
0117 987 6000
Website |
BDP provide one to one counselling or group sessions for people concerned about their own or someone else's drug use. They are open every weekday from
9.30am – 12.30pm and 2pm – 5pm as well as
Mondays 6pm – 7pm and
Saturdays 9.30am – 12.30pm |
Nilaari
184 Stapleton Road, Easton, Bristol BS5 0NZ |
0117 952 5742
Website |
Nilaari provide a culturally specific service primarily
to people from Black and Minority Ethnic backgrounds who misuse or are at risk of misusing
drugs and/or alcohol in Bristol. They target BME communities due to the problems these groups
have in accessing services however, their services are open to all in need of help. |
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Mental Health |
Bristol MIND
174 Cheltenham Rd, Bristol, BS6 5RE |
0808 808 0330 (Helpline)
0117 914 2545
Website |
This service offers mental health assessment, advice and advocacy to anyone over 16 experiencing mental health
problems. The freephone helpline
is open from Wednesdays to Sundays 8pm-midnight |
Black Orchid
First Floor, 189c Newfoundland Road, Bristol, BS2 9NY |
0117 907 9982 |
Support and advice for mental health service users from BME backgrounds. Drop in or call between 9.30am - 4.30am Monday-Friday. |
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